Providing Care in Sonoma, Napa, & Marin Counties
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Testimonials

Look no further for the best home care assistance for you and your loved ones.

At Your Service Home Care is the Greater Bay Area’s premiere non-medical home care agency. We design services to meet your needs based on your expectations and need. Locally owned and operated by Lucy Andrews, RN., MS, who brings 20 years of home care experience to serve you.


5 Star Yelp Review – October 22, 2014

“My grandfather has recently begun showing early signs of Alzheimer’s, and I have become increasingly concerned for his well being. I was initially reluctant to use in-home care, however At Your Service home care was highly recommended by a friend, so I gave them a call. My family and I felt very comfortable with Lucy who provided us with a customized care plan and assigned a caregiver who perfectly matched my grandfather’s needs. At Your Service has been fantastic to work with and addressed our questions and concerns. Our family is very satisfied with their services, and my grandfather is very comfortable having their caretakers assist him in his home.We also appreciate the they are a local, family owned business.”

—Richard, Sebastopol, CA


“In spite of the formal address and salutation this is a very friendly letter expressing Christmas Wishes from a very grateful client. First Thank You for the nice Christmas card signed by your staff. And also my personal thanks for your wonderful Care Givers Janice, Julia, Cherie, and Diana. When I first wrote to the VA about such a program I tried to impress them with the fact that it would improve the quality of my life and would be less expensive than having me in a home 24/7. As I pointed out in my letters, Now I can die with dignity ( Not too soon I hope ) But it is such  a pleasure and my Wife Lyn and I look forward to their visits. They start with me, bathing and dressing me then they move on to assisting my lovely wife with her household chores. Not only is the quality of my life improved but also the quality of Lyn’s life has improved a great deal. I am eighty-nine and my lovely wife Lyn is eighty-seven. So here we are two very elderly people tottering around our house and what a lift those girls give us. I can’t say enough about this new In Home Care Program. It is one of the smartest and beneficial programs the VA has.

But of course I can’t say enough about the VA. I started with them in January 1946 a few weeks after I was discharged from the Army and have been associated with them for these past sixty-seven years. They really take good care of us Veterans.”

—Kenneth, Windsor, CA


“I wanted to take this opportunity to thank you for the services At Your Service Home Care provided to my parents recently while I was away on vacation. My parent’s ages 81 and 87, live on their own and do fairly well, most of the time. I provide assistance to them for all of their home care, laundry, shopping and other needs.

When my husband and I were ready to take a long-planned trip out of the country for our anniversary, I was concerned about leaving my parents without assistance for over two weeks. I wanted to arrange for those basic housekeeping, laundry and shopping services for my parents while I was away. I could have hired a housekeeper, but I also wanted to know that should any unforeseen circumstance arise while I was gone, AYS Home Care could increase the both the amount and type of services to my parents until I returned home.

In researching agencies that provide family assistance, I saw that Lucy Andrews was the owner of AYS Home Care. I met Lucy before I retired and was aware of her longstanding commitment to long-term care and assistance for seniors. So, I made the call and was fortunate to meet you.

You met with my parents and me, heard our needs, and selected caregivers to provide those services who were a good match for my parents. They were very pleased with the services, and it provided a great peace of mind for me and my husband to know that they would have the help they needed while we were gone

As circumstances arise in the future, I feel comfortable in knowing that I will be able to contract you to arrange for whatever level and type of services our family might need at that time. I wouldn’t hesitate to recommend AYS Home Care, and as a matter of fact, I have already done so. You provide a great service to families.”

—Sharon, Santa Rosa, CA


“It is impossible to become an expert on 24-hour home care overnight, and after my father’s accident I was faced with needs for things that I had no familiarity with. We needed skilled nursing staff, life support equipment, medical supplies and procedures all at once and immediately.

In this overwhelming situation, Lucy Andrews and her staff helped me to give my father the care and support that he needed while still allowing me to attend to other areas of my life, including my growing company.

At Your Service Homecare was our resource for staffing, training and project management for a complicated care regimen. I certainly recommend them to any family that is facing a homecare challenge.”

—Thomas K, Chef, Yountville, CA


“We just wanted to take a minute to let you know how much we are appreciating Shauna working with my father, Jerry Morita. She is always so pleasant and has gone above and beyond to make sure he’s happy and comfortable. Most recently she helped him celebrate “Veteran’s Day” even when she wasn’t scheduled to work. I know he’s been incredibly stressed and Shauna has done a great job keeping him calm and grounded. She makes him feel special and we can’t thank her enough.

Thanks so much for matching us with such a great care provider. We appreciate all you do!

—Sara G, Ben M and Emily C


“First, let me congratulate you and your team on earning Diamond Certified for the second consecutive year. At Your Service Home Care scored “highest in quality” in ongoing independent customer satisfaction surveys. In addition to your company’s high customer satisfaction rating score, I was equally impressed with all of the enthusiastic customer comments I read in the verbatim customer survey comments…”

“…in order to maintain Diamond Certified, At Your Service Home Care must continue to score “highest in quality” in Ongoing Research performed by American Ratings Corporation. So, just earning and maintaining your Diamond Certified status is a great achievement.”

—Jim S, Founder & Chief Executive Officer, American Ratings Corp.


“At Your Service has given me an incredible opportunity to further my education and career in Nursing and I cannot thank you all enough.”

—Jessica, former employee

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